This is a non-refundable deposit required for any custom requests made. The deposit will be applied to your balance.
Custom requests include:
Items/sizes that aren’t listed on the site but are available by request.
How to make a custom request:
Add this option to your cart and pay the deposit fee.
Place a note at checkout or consult with a customer service agent via messenger regarding your item choice and size.
Customer support will manually add this item to your open order and if there is a balance due, customer support will issue an invoice to your email.
Once your invoice is paid in full, your item will begin to process. The deposit is applied toward your balance. You will receive tracking once processing is completed.